Terms and Conditions
The Website is owned and operated by Fielding who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us please email us using the link on the store page or use the details below.
Our Contact Details
Tel: +44 (0) 1377 271194
Email:
Fielding is a division of Abbeywold Limited, Registered in England & Wales No: 10050483, VAT No: GB 237199873
Making a Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. If you have made a mistake in your order and cannot correct it in the shopping cart, please contact us and we will correct the mistake for you.
When you receive your order confirmation this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
We accept Visa and Mastercard credit and debit card payments aswell as Paypal. If you are shopping from outside the UK, place your order and your card company will convert the transaction into your local currency.
We do not charge for any item until it is ready to ship. Your payment is authorised at the time you olace your order and those funds are then ring-fenced on your payment card so that they do not show in your available balance, but the money is not in fact taken from your account until we have confirmed that the goods have been shipped. Backordered items are not charged until they are shipped.
For maximum security we always prefer you to order 'on line' as the website sends your order details to us and your payment details direct to our bankers. For online orders we therefore do not hold any customers card or bank details details. If you do not wish to pay online however you can ring us with your card information which we then electronically process.
These Terms and Conditions apply to all transactions on this site. Please read them carefully. They do not affect your statutory rights. We may change these terms and conditions at any time. Any changes will take effect on the date they are posted onto the site. You will be asked to read and accept the terms and conditions each time you place an order, to ensure that you are familiar with the most current ones.
Shipping And Handling
(Please Note that we have a minimum order of £10.00.)
Delivery of our goods to you depends on what delivery method you select at the checkout. has been ordered and where the delivery is to be made. We endeavour to post orders if possible, the same day or the day following (except for weekends) or where we are awaiting delivery of goods to ourselves. Any undue delay would be notified to you.
In the case of shooting sticks, Brady fishing and Gamebags or other high value items, they are generally delivered via Royal Mail 'Special Delivery' which gives us both 'peace of mind' and insurance cover should something go wrong.
All other items are delivered via Royal Mail First Class Post and charged near to cost only.
If you have provided your email address, we let you know via this medium when goods have been despatched to you.
If you have any queries on ordering or delivery, please contact us via our Contact form.
Delivery Schedule
We endeavour to deliver your order right away. We will normally send your order to you in 7 business days . International orders are generally received in under 14 days.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
For orders made from the UK 20% VAT is added. All other orders are VAT free and the price of the item will automatically be adjusted down to the VAT Free price at the point in the order process where you enter your order delivery address, thereby confirming your VAT Free Status. You can exit the order process at any point if the VAT Free Price is not what you expected.
Credit Card Security
Our businesses uses a fully encrypted secure payment gateway provided by Clear Accept. This system complies with the current Payment Card Industry Data Security Standards (PCI DSS). When completing the financial details of your transaction you will be entering this information directly on to the Clear Accept system where your payment will be authorised. Non of your card information is available to us or passes across our computer system. This ensures that your information remains secure.
Guarantee
We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01377 271194 (International +44 01377 271194) or write to us at Fielding, Gatehouse Farm, Carr Lane, Watton. East Yorkshire. YO25 9AH United Kingdom
Privacy Policy
Fielding do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes
Returns Policy
Your rights to return goods are protected under the UK Government Distance Selling Directive.
You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal or appropriate insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or mis-described.
We take great care to ensure that your goods are delivered to you in pristine condition. We therefore require any goods returned to us for credit to be received by us in the same new and unused condition they were delivered to you. Please ensure that you pack and despatch returns to us in such a way as to ensure that they are received by us in a pristine saleable condition. It is therefore in your interest to ensure that you insure the goods against loss or damage in transit back to us. We reserve the right to reduce the amount refunded if these terms are not complied with.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
In the case of high value items they are generally delivered via Royal Mail Tracked Delivery which gives both us an our customers 'peace of mind' regarding the status of their delivery. All other items are delivered via Royal Mail Post and charged near to cost only.
If you have provided your email address, we let you know via this medium when goods have been despatched to you.
If you have any queries on ordering or delivery, please contact us via our Contact form.
About Us
This web site is owned and operated by Fielding who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.
Our Contact details are:
Fielding
Gatehouse Farm,
Watton
East Yorkshire.
YO25 9AH
England
Tel: 01377 271194
Email: enquiries@fieldingengland.co.uk
Making A Purchase
Making a purchase could not be easier. Just browse our store and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. If you have made a mistake in your order and cannot correct it in the shopping cart please contact us and we will correct the mistake.
When you receive your order confirmation this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
We accept Visa and Mastercard card payments. If you are shopping from outside of the UK, place your order in GB Pounds Sterling and your card company will convert the payment transaction to your local currency.
We do not charge for any item until it is ready to ship. Your Payment is authorised at the time you place your order and those funds are ring-fenced on your payment card, but money is not transferred from your card account until we have confirmed that the goods are ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone or post.
These Terms and Conditions apply to all transactions on this site. Please read them carefully.They do not affect your statutory rights. We may change these terms and conditions at any time. Any changes will take effect on the date they are posted onto the site. You will be asked to read and accept the terms and conditions each time you place an order, to ensure that you are familiar with the most current ones.
Shipping And Handling
(Please Note that we have a minimum order of £10.00.)
Delivery of our goods to you depends on what has been ordered and where the delivery is to be made.
We endeavour to deliver your order right away. We will normally despatch your order to you on the next working business day after the date on which you place your order. Any undue delay for any reason would be notified to you.
In the case of high value items they are generally delivered via Royal Mail Tracked Delivery which gives both us an our customers 'peace of mind' regarding the status of their delivery. All other items are delivered via Royal Mail Post and charged near to cost only.
If you have provided your email address, we let you know via this medium when goods have been despatched to you.
If you have any queries on ordering or delivery, please contact us via our Contact form.
Delivery Schedule
We endeavour to deliver your order right away. We will normally despatch your order to you on the next working business day after the date on which you place your order.
International orders are generally despatched on the next working business day after the date on which you place your order. International Orders are usually despatched by a tracked delivery service and we will advise you of the tracking number and anticipated delivery date by email on the day following despatch.
You must inform us within two working days of receipt if the goods are damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Back Orders
This website is directly linked to our stock control system and all items that you are able to order on the website are in stock and available for despatch.
Should you wish to order an item that is not curently in stock, we will be happy to take your order over the phone or by email and place it on our back order list to ensure that one is allocated to you as soon as the item is back in stock.
Tax Charges
All our prices include VAT at 20%
For orders made from the UK or the European Union 20% VAT is included in all our prices.
All other orders are VAT free and the price of the item will automatically be adjusted down to the VAT Free price at the point in the order process where you enter your order delivery address, thereby confirming your VAT Free Status. You can exit the order process at any point and if the VAT Free Price is not what you expected you can exit at that point.
Credit Card Security
Our group of businesses all use a fully encrypted secure payment gateway provided by UPG (Universal Payments Gateway - Secure Payments). This system complies with the current Payment Card Industry Data Security Standards (PCI DSS). When completing the financial details of your transaction you will be entering this information directly on to UPG's secure server where your payment will be authorised. Non of your card information is available to us or passes across our computer system. This ensures that your information remains secure.
Guarantee
Our name and reputation is your guarantee of satisfaction. All of our products come with a 30 day no quibble guarantee.
Fielding products are craftsmen made to the highest standards using quality materials. The resulting products are rugged and individual, and with a little care will last you a lifetime.
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01377 271194 (International +44 01377 271194) or fax us on or write to us at Registered Office: Gatehouse Farm Carr Lane, Watton. East Yorkshire YO25 9AH United Kingdom
Privacy Policy
Fielding do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.
Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive.
You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal or appropriate insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
We take great care to ensure that your goods are delivered to you in pristine condition. We therefore require any goods returned to us for credit to be received by us in the same new and unused condition they were delivered to you. Please ensure that you pack and despatch returns to us in such a way as to ensure that they are received by us in a pristine saleable condition. It is therefore in your interest to ensure that you insure the goods against loss or damage in transit back to us. We reserve the right to reduce the amount refunded if these terms are not complied with.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.